Custom Product Knowledge Training – Custom eLearning Solutions
Ninja Tropic eLearning empowers your team with the customized product knowledge training they need to succeed through engaging and effective training solutions. From interactive online courses to scenario-based simulations, we create tailored programs that boost sales, enhance customer satisfaction, and drive business growth.
What is Product Knowledge Training?
Product knowledge training is essential for teams to excel in selling your products. It involves mastering the intricate details, features, benefits, and effective usage of your offerings. By investing in online product knowledge training, you’re empowering your team to become true product experts who can confidently guide customers and build strong relationships. Think of it as equipping your team with the tools they need to shine in their roles and drive business success.
Our Approach to Product Training
Position your sales and marketing teams as product authority figures by pairing appealing graphics and engaging voiceover with the perfect amount of product training content. That’s exactly what we provide. Microlearning for the on-demand skills essential for personal, product, and company success.
What are the Key Benefits Of Product Knowledge Training?
Investing in product knowledge training offers numerous benefits for your business. It empowers your team to become product experts, boosting sales, enhancing customer satisfaction, and improving team morale.
Here’s a breakdown of the key advantages:
Boost Sales
Empowered teams close more deals.
Happy Customers:
Empowered teams close more deals.
Fewer Returns:
Confident teams help customers make the right choices.
Efficient Onboarding:
New hires get up to speed faster.
Increased Customer Satisfaction:
When teams are knowledgeable about products, they can provide better support and assistance, leading to happier customers who are more likely to return and recommend your business.
Improved Team Morale:
Investing in training shows employees that their development is valued, boosting morale and motivation.
Ninja Tropic eLearning can help you achieve these benefits and more. Our expert team will work with you to create tailored product knowledge training programs that meet your specific needs.
Different Types Of Product Knowledge Training for Different Teams
Sales Teams:
Product knowledge training can help sales teams close more deals by equipping them with the tools to effectively address customer concerns and present the product’s value proposition.
Customer Service:
Product knowledge training can help customer service teams provide exceptional support by mastering troubleshooting techniques, handling inquiries efficiently, and understanding the product’s intricacies.
Marketing Teams:
Product knowledge training can help marketing teams develop more effective messaging and positioning strategies by understanding the product’s unique features and benefits.
General Employees:
Providing product knowledge training to all employees can help create a more informed and engaged workforce, leading to improved customer satisfaction and overall business performance.
Types of Product Knowledge Training
Synchronous and asynchronous product training
We collaborate with your subject matter experts (SMEs) to develop customized synchronous blended learning plans. This approach combines the best of both worlds, offering real-time instruction with interactive elements, while leveraging the expertise of your SMEs to provide relevant and engaging content.
Online courses
Our online courses are designed to provide a comprehensive and structured learning experience. They include interactive elements, quizzes, and assessments to ensure learners fully grasp the material. We specialize in creating engaging and informative courses that cater to different learning styles.
Training videos
Our training videos are concise, informative, and visually appealing. We use high-quality production techniques and clear explanations to make complex topics easy to understand. Our team of experienced video producers ensures that our videos are engaging and effective.
Microlearning models
Our microlearning modules are short, focused lessons that deliver essential information in a digestible format. They’re perfect for busy teams who need to learn on the go or for reinforcing key concepts.
Just-in-time training
Our just-in-time training provides learners with the information they need exactly when they need it. This can be through on-demand access to training materials or personalized coaching sessions. We tailor our just-in-time training to address specific challenges and improve performance.
Scenario-based training
Our scenario-based training simulations place learners in realistic situations to help them apply their knowledge and skills. We create engaging scenarios that mimic common challenges and provide opportunities for practice and feedback. Our scenario-based training is designed to improve decision-making, problem-solving, and overall performance.
Product Knowledge Training Examples
Animation, live action, graphic storytelling, and captivating narratives combine to revolutionize the eLearning corporate training industry – it’s just what we do. Check out some of our proud customers!
Related Solutions
Safety Training
In every work environment, safety is the top priority. Team members should return home safely. Engaging visuals and compelling explanations are key to capturing attention and ensuring knowledge retention.
Compliance Training
Laws and regulations are top of mind for executives but often overlooked by employees. Combat compliance training grumbles with engaging video-based eLearning for effective knowledge retention.
Employee Onboarding
Employee onboarding introduces core values and processes but traditional slide decks fall short. With 65% of learners being visual, use engaging presentations to enhance their experience.
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Are you aware of the sheer power of engaging eLearning solutions but not sure where to start? Schedule a free 30-minute consultation with a Ninja Tropic eLearning expert to analyze your organization’s content objectives and map out the interactive blueprint to achieve them.
